Everus Technical Support team is here for you. We are always reachable by phone or email. Technical support services vary depending on the type of service package you have. Call 1-866-841-6001 or click here to email Technical Support.
Before calling us, we encourage our customers to go to our Troubleshooting guide as the first line of correction.
| |
Service Level |
Technical Phone Support |
After Hours & Weekend
Paging? |
On-site Support Response Times |
| Edge |
3.2 |
9 to 5 Mon. to Fri. |
Yes |
1 Business Day |
| Prime |
3.2 |
9 to 5 Mon. to Fri. |
Yes |
1 Business Day |
| Basic |
2.2 |
9 to 5 Mon. to Fri. |
NA |
1 Business Day |
| DSL |
2.1 |
9 to 5 Mon. to Fri. |
NA |
1 Business Day |
|
