Everus Technical Support team is here for you. We are always reachable by phone or email. Technical support services vary depending on the type of service package you have. Call 1-866-841-6001 or click here to email Technical Support.
Before calling us, we encourage our customers to go to our Troubleshooting guide as the first line of correction.
| |
Service Level |
Phone Support |
Phone Support Response Times |
On-site Support Response Times |
| EDGE |
1.1 |
9 to 5 Mon. to Fri. |
1 Business Day |
2 Business Days |
| PRIME |
1.1 |
9 to 5 Mon. to Fri. |
1 Business Day |
2 Business Days |
| BASIC |
1.1 |
9 to 5 Mon. to Fri. |
1 Business Day |
2 Business Days |
| LIMITED |
1.1 |
9 to 5 Mon. to Fri. |
1 Business Day |
2 Business Days |
| DSL |
2.1 |
9 to 5 Mon. to Fri. |
1 Business Day |
1 Business Day |
|
