|
|
|
| Basic |
Prime |
Edge |
DSL |
Limited |
| VoIP |
no |
no |
no |
no |
no |
| MIR down |
1.5 Mb/s |
3 Mb/s |
5 Mb/s |
5 Mb/s |
500 Kb/s |
| MIR up |
500 Kb/s |
1 Mb/s |
1 Mb/s |
800 Kb/s |
256 Kb/s |
| CIR down |
n/a |
n/a |
n/a |
n/a |
n/a |
| CIR up |
n/a |
n/a |
n/a |
n/a |
n/a |
| $/month |
$49.99 |
$59.99 |
$84.99 |
$37.99 |
$39.99 |
| emails |
5 |
5 |
5 |
5 |
5 |
| Domain |
$9.99/mo. |
$9.99/mo. |
$9.99/mo. |
$9.99/mo. |
$9.99/mo. |
| Registration |
$45/yr |
$45/yr |
$45/yr |
$45/yr |
$45/yr |
| Storage |
5 Mb |
5 Mb |
5 Mb |
5 Mb |
5 Mb |
| GB/mo. |
15 |
20 |
35 |
200 |
5 |
| QoS |
$4/mo. |
$4/mo. |
$4/mo. |
n/a |
n/a |
| Insurance |
$4.95/mo. |
$4.95/mo. |
$4.95/mo. |
$4.95/mo. |
$4.95/mo. |
| Priority |
5 |
5 |
5 |
n/a |
5 |
| SLA level |
1.1 |
1.1 |
1.1 |
2.1 |
1.1 |
| Static IP |
$5/mo. |
$5/mo. |
$5/mo. |
$5/mo. |
$5/mo. |
| Backup |
No |
No |
No |
No |
No |
| VPN |
$5/mo. |
$5/mo. |
$5/mo. |
$5/mo. |
$5/mo. |
| # connect |
200 |
200 |
200 |
1000 |
100 |
| BitTorrent |
FAP |
FAP |
FAP |
Yes |
No |
| Peer-to-Peer (P2P) |
FAP |
FAP |
FAP |
Yes |
No |
| FTP |
FAP |
FAP |
FAP |
Yes |
No |
Remote Desktop
(VNC/RDP/NX) |
Yes |
Yes |
Yes |
Yes |
Out Only |
| MMORPG |
Yes |
Yes |
Yes |
Yes |
No |
| Servers |
No |
No |
No |
No |
No |
|
* requires modem: rental $5.99/mo or purchase (several models are being considered) filters are required for each telephone
|
|
Goto Top
|
** Service Level
|
Service Level |
Phone Support |
Phone Support Response Times |
On-site Support Response Times |
| BASIC |
1.1 |
9 to 5 Mon. to Fri. |
1 Business Day |
2 Business Days |
| PRIME |
1.1 |
9 to 5 Mon. to Fri. |
1 Business Day |
2 Business Days |
| EDGE |
1.1 |
9 to 5 Mon. to Fri. |
1 Business Day |
2 Business Days |
| DSL |
2.1 |
9 to 5 Mon. to Fri. |
NA |
1 Business Day |
| LIMITED |
1.1 |
9 to 5 Mon. to Fri. |
1 Business Day |
2 Business Days |
|
Goto Top
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